Contact Euro-Millions.com

So we can direct you to the correct department, please select which option best describes your query:

I've won the lottery

I've won the lottery

How did you win?

I purchased my ticket online

I purchased my ticket online

View the How to Claim page for more information on the claims procedure. If you still have a query after reading this page please send an email to the following address:

I purchased my ticket in a retail store

I purchased my ticket in a retail store

View the How to Claim page for more information on the claims procedure. If you still have a query after reading this page please send an email to the following address:

I've won a sweepstake, competiton or raffle

I've won a sweepstake, competition or raffle

Unfortunately you have received a scam sent out by someone attempting to commit fraud. Please view the scams page for more information about how these scammers operate.

If you still have a query after reading the scams page please send an email to the following address:

I've lost or damaged my ticket

I've lost or damaged my ticket

To avoid this situation in the future, you may wish to consider playing online:

Tickets purchased online are automatically stored in your online account which eliminates the possibility of losing or damaging a winning ticket. For more information about the benefits of playing online, visit the How to Play EuroMillions page.

If you believe that you have won a prize but have lost or damaged your ticket, you should immediately contact the National Lottery operator in your country using the link above. Please note that each participating country has different rules in respect of lost or damaged tickets.

Other Enquiry

Contact Details

Have you received a winning notification about a prize – is it genuine? First check our scams page which provides information on how to detect if it is a scam.

To contact us please send an email to the following address:

Alternatively you can put your enquiry in writing and send it to the office address listed below.

Reset

Email Address

To ensure your enquiry is sent to the correct department, please select one of the options listed above.

Postal Address

Enquiries in writing should be sent to:

The Lottery Company Ltd.
The Acorns
Oakwood Park Business Centre
Fountains Road
Bishop Thornton
Harrogate
HG3 3BF

Please do not post tickets for verification or to claim prizes as they cannot be processed at this address.

Company Registration Information

Company Name: The Lottery Company Ltd.

Registered Office:
Tattersall House
East Parade
Harrogate
HG1 5LT

Company Registration Number: 02949433

Please do not post tickets for verification or to claim prizes as they cannot be processed at this address.

EuroMillions Superdraw - Friday 3rd October 2014
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